Respect each order type
The draft supports dine-in, takeaway and parking orders. Table exclusivity and waiter assignment establish the service context; takeaway payment precedes preparation.
Product case study / Restaurant operations
From the first order to the final bill.
An evolving POS for restaurants and cafés, connecting reception ordering, tables, kitchen progress, payments and owner reports.
Restaurant & Café POSFirst draft
My contribution
Product planning · Service workflows · UX direction
Product focus
Restaurant operations
Stage
First draft · Ongoing iteration
01 / The context
The problem behind the product.
Restaurant service has different rhythms. Takeaway needs payment before preparation; dine-in needs table and waiter context throughout service. A generic checkout screen misses the handoffs that make those workflows work.
Design around the service flow before adding more management screens.
02 / The approach
Decisions that shape the experience.
Carry the order into the kitchen
Whole-order kitchen stages make progress visible. Browser-printable receipts and kitchen tickets support a first review of the workflow without assuming automatic printer integration.
Make the bill understandable
Cash, card and online payments sit alongside bill-level discounts and configured service charges. Online payment proof is part of the reviewed flow.
Give owners an operating view
The owner workspace brings together menu/configuration, sales reports, purchase entry and expenses. Core English/Urdu labels and RTL layout begin to address local use.
03 / The flow
A clear path through the work.
The interface follows the job people are trying to complete, with the right context at each handoff.
01
Choose service & table02
Build and prepare the order03
Record payment & close
Choose service & table02
Build and prepare the order03
Record payment & close
04 / Where it stands
Built with room to evolve.
This is an owner-private first draft. Separate staff authentication, manager PIN approvals, shift reconciliation, audited refunds, full offline sync and production printer support remain release work. It is not being presented as a live restaurant installation.
What comes next
Build the management tools and enforced staff permissions, then validate operational reliability before a production release.